Emergency Logs

Frequently Asked Questions

Still learning about Emergency Logs? We’re here to help. Below are some of the most common questions we receive about our software solutions for Fire Departments and EMS Teams.

FAQ SECTION

Frequently Asked Questions about Emergency Logs Software

Emergency Logs provides specialized software designed to streamline essential operations for Fire Departments and EMS Teams. Our tools focus on critical areas such as narcotics vial counts, EMS inventory control, truck checks and communicating issues, asset tracking and equipment management and more. Our software is built for Fire Departments, EMS Companies, Medical Clinics, and other emergency service organizations. Whether you’re managing a single Station or overseeing a Metropolitan department, our solutions are scalable to meet your needs. Our software is purpose-built for Fire Departments, EMS Companies, and other emergency service organizations. Whether you’re managing a single station or overseeing a larger department, our solutions are scalable to meet your needs.
Emergency Logs is built by First Responders who understand your unique needs and remains one of the few family-owned companies in the industry. In contract to our competitors who offer more one-size-fits all or all-in-one software that is not as specialized or as configurable, Emergency Logs is home-grown and flexible. We thrive on adaptability and agility for our Clients, something our competitors fairly market but fail to deliver, which is why we are seeing more Fire & EMS Teams switching to Emergency Logs. Emergency Logs focusses exclusively on the needs of Emergency personnel and is a privately owned company.
Absolutely. Not only are Emergency Logs solutions adaptable to meet the specific needs of your department, but we also offer custom programming for unique needs. Whether it’s custom reporting, user permissions, or adapting workflows to your operations, Emergency Logs can build them for you.
Great question, and you can Request Pricing to make sure we fit into your budgetary requirements or if you need to forecast for your next fiscal year. Pricing will also vary based on the size of your Organization, the Modules you select, and customizations and professional setup you require. To provide an example, our single station Fire Departments pay approximately $1500 annually for our entire suite.
Implementation times vary based on the size of your Organization, the Modules you select, and the customizable features you need. However, most Departments can get started within a few days for our Narcotics Module to a few months for our entire suite, for example.
Emergency Logs offers ongoing support via phone and email, and even text if that’s more convenient. Our team is committed to helping you get the most out of your software, whether it’s troubleshooting or optimizing features for your department, and we typically respond within minutes to your requests.

Ready to upgrade your systems?

Whether you are ready for the next step or if you didn’t find the answer you were looking for, our team is here to help. Contact us today or schedule a demo to learn more about how Emergency Logs can support your Organization.

  • Built by First Responders
  • Web-based system that works on all devices
  • Customized Fire & EMS software to meet your unique demands
  • Easy to use for even the most non-tech savvy Firefighter

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Our experience with Emergency Logs has been exceptional.

We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication. For several years, this program has served as the indispensable foundation for our narcotics and EMS supply ordering documentation. Its enduring reliability has been pivotal to our operations.

Adam N.

Battalion Chief

Emergency Logs made keeping track of what is where as easy as possible.

Of greatest impact is our ability to track each individual vial, while they are assigned to each medic unit’s kit. We can search by unit, to confirm what should be where, when it may expire or when it was used and when that kit was restocked, and by who.

Nick C.

Battalion Chief

Great product with a positive experience.

Easy to use. Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.

Frank M.

Narcotics Administrator

This has been a great addition to our department.

Not only is it easy to use, but it also maintains a high level of accountability. I also enjoy the accessibility as I can quickly access the program from my phone or iPad.

Chris V.

Captain