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Module

Trouble Tickets & Work Orders

Every maintenance request in one queue, routed to the right technician, with parts, invoices and completion history attached.

Capabilities

Key Features of the Work Order Module

Requests come in from apparatus checks, station checks, PPE inspections and the floor. They all land in the same queue.

Central Ticket Queue

One dashboard for every open request, filterable by station, apparatus, priority and technician.

Technician Assignment

Assign work to a person, not a department, with visible status from open to closed.

Parts Tracking

Record the parts consumed on a job and tie them back to inventory.

Invoice Tracking

Attach vendor invoices to the work order so cost lives with the repair.

Cross-Module Origination

A failed truck check item or a PPE inspection finding can become a ticket without retyping anything.

Completion History

A permanent record of what was done, by whom, and when, on every asset.

Trouble Tickets & Work Orders
Why It Matters

Nothing Falls Through The Crack Between Shifts

The classic failure is not that a problem went unreported. It is that it was reported to someone who went off shift.

  • Every request in one visible queue
  • Ownership assigned to a person
  • Cost captured at the work order, not reconstructed later
  • History attached to the asset permanently
  • Requests that start in another module carry their context with them

See The Work Order Dashboard

Schedule a demo and we will run a request from the apparatus floor through to a closed, invoiced work order.